FAQs & Policies
Refund Policy
All ticket sales for Frostbound Ball are final. We do not offer refunds or exchanges under any circumstances, including but not limited to inclement weather, scheduling conflicts, or personal reasons. Tickets are, however, transferrable to other parties with notification to Lazy Daisy Events.
In the event that Frostbound Ball is postponed due to unforeseen circumstances, we will communicate any potential options for ticket holders. Only in the event that Frostbound Ball is cancelled indefinitely will refunds to all ticketholders be issued.
By purchasing a ticket, you acknowledge and agree to this policy. We appreciate your understanding and look forward to welcoming you to an unforgettable experience at Frostbound Ball.
Age Requirement
Attendees must be 21 years or older to attend, and 21 years or older to purchase or consume alcohol. Identification will be required.
Photo Release
Your ticket purchase constitutes your consent to be photographed, filed, and/or otherwise recorded and to the release, publication, exhibition, or reproduction of any and all recorded media in perpetuity for websites, advertising, social media, etc.
FAQs
What is the dress code?
Formal black tie or formal cosplay required.
Are children allowed to attend with an adult?
No persons under the age of 21 will be permitted.
What books do costumes have to be themed after?
Anything fantasy romance or related genre!
Can I bring a Plus-One?
All attendees must have their own ticket, however you can purchase tickets together in one transaction. Dates are not absolutely necessary however! Grab your book besties or come meet new ones!
What happens if I purchase a ticket and cannot attend?
Tickets are non-refundable but are transferrable with notification to Lazy Daisy Events.
Do you offer group rates?
There are no group discounts available.
What are the closest hotels?
The venue is in a rural part of Jacksonville. The closest recommended hotels are just a 20 minute drive further into Jacksonville.
Is there free parking?
Yes! There is a grass lot for parking.